We aim to ensure you are satisfied with our eco-friendly leaf plates. If you are unsatisfied with your purchase, please review our refund policy below:

1. Eligibility for Refunds:
– To be eligible for a refund, you must contact us within [number of days, e.g., 7 days] of receiving your order.
– Refunds are applicable only for defective or damaged items.

2. Refund Process: 
– To request a refund, please contact us at support@biocraftplates.com with your order number and photos of the defective items.
– Upon verification, refunds will be processed to your original payment method within [7] working days

3. Non-Refundable Items: 
– Personalized or custom orders.
– Used or washed items.